Privacy Policy

1. Data Controller

Ilkadim Europe GmbH, Bruchfeld 77-79, 47809 Krefeld, Germany — email: info@mycreativecompany.com — is the controller within the meaning of the EU General Data Protection Regulation (GDPR).

2. Data We Process

We process personal data you provide via our contact forms (name, company, email, phone, message) and data automatically collected when you visit the Website (IP address, browser, operating system, referrer URL, timestamp, pages viewed). We also process cookie data based on your consent choices.

3. Purposes & Legal Bases

• Responding to inquiries — Art. 6(1)(b) GDPR (contract) / Art. 6(1)(f) GDPR (legitimate interest)
• Website operation & security — Art. 6(1)(f) GDPR
• Analytics & marketing cookies — Art. 6(1)(a) GDPR (consent)
• Legal obligations — Art. 6(1)(c) GDPR

4. Recipients & Transfers

Data may be shared with hosting providers, email service providers and analytics partners acting as processors on our behalf. Transfers outside the EU/EEA take place only under appropriate safeguards (e.g. EU Standard Contractual Clauses).

5. Retention

Inquiry data is retained for as long as necessary to handle the request and for up to 3 years thereafter, or longer where required by law (e.g. commercial/tax record-keeping).

6. Your Rights

Under the GDPR you have the right to access, rectify, erase, restrict, object to processing and data portability. Where processing is based on consent, you may withdraw it at any time. You may also lodge a complaint with your local supervisory authority.

7. Cookies

Details on the cookies we use and your choices can be found in our Cookie Policy.

8. Contact

For privacy inquiries: info@mycreativecompany.com